FTP Error: 530 User cannot log in, home directory inaccessible
If you are receiving following error message while trying to login to the FTP account:
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Status: Resolving address of ftp.xxxxx.com
Status: Connecting to 173.248.xxx.xx:21…
Status: Connection established, waiting for welcome message…
Response: 220 Microsoft FTP Service
Command: USER Administrator
Response: 331 Password required for Administrator.
Command: PASS ***************
Response: 530 User cannot log in, home directory inaccessible.
Error: Critical error
Error: Could not connect to server
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Cause:
FTP authorization rules were not set for Read permissions to “All Users” in Default FTP Site. Try the following fix
Resolution :
1. Login to the VPS via remote desktop connection as an administator user
2. Open IIS [Start -> Administrative Tools -> Internet Information Service
3. Double click on Sites
4. Double click on Default FTP Site
5. Double click on FTP Authorization Rules >> Click on Add Allow Rule… link
6. Select the option of All Users
7. Select Read permissions check box
8. Click on OK button to submit the changes
9. Once you follow above steps, you need to restart Microsoft FTP Services by following the below mentioned steps:
10. Click on Start -> Administrative Tools -> Services
11. Select the service named Microsoft FTP service
12. Click on Restart link
Try again to login to the FTP account. If everything goes fine then you should not receive the error message.
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